Every missed call is a plumbing job your competitor books.
Erica answers your plumbing company's phone 24/7 — nights, weekends, holidays — and books the job straight into your schedule while you're still under the sink. No voicemail. No callbacks. No customer dialing the next plumber on Google.
Built for one-truck shops and small crews. No contracts. Keep your existing number.
Your competitor answers the phone. Do you?
Most plumbing companies don't lose jobs on price — they lose them because the other guy picked up first. A homeowner with water on the floor calls three plumbers and hires whoever answers.
Every voicemail you leave on the table is a job someone else invoices. It isn't a marketing problem — it's a pickup problem, and it happens while both your hands are busy.
Someone picks up. Every single time.
The homeowner dials. Erica answers on the second ring, gets the address and the problem, checks your calendar, and books it. You get a text with the job on it. That's the whole handoff.
Every call your plumbing company can't afford to miss.
Emergency line
Burst pipes, sewer backups, no hot water at 2am. Erica picks up, finds out how bad it is, and either books it for first thing or gets you on the phone if it can't wait.
Scheduled bookings
Water heater swaps, drain cleaning, repipes, inspections. She checks what you've actually got open, books it, and texts the customer a confirmation. No double-booking, no phone tag.
Follow-ups
Chases the estimates sitting unanswered, sends "on our way" texts, and checks back after the job for a review — the money-making calls nobody makes on a busy week.
The call gets answered. The job gets booked. You show up.
That's the whole point. Erica handles everything between the phone ringing and you knocking on the door — so this is the part you actually get to do.
What changes the week she starts.
| Right now | With Erica | |
|---|---|---|
| Incoming calls | Go to voicemail when you're on a job | Answered live, every time |
| The customer | Hangs up, calls the next plumber | Books on the spot |
| Your evenings | Returning calls off the truck | Done when the last job's done |
| Call records | No idea who called or what they needed | Full log — who, what, when they're booked |
Hear her answer a plumbing call.
Fifteen minutes. A real emergency call, start to booked job. No contracts, no pitch.